Prepare your file
Make sure your file includes the following columns:
Column headers are case-sensitive. Keep your file clean and free of extra blank rows.
| Column | Required | Notes |
|---|---|---|
name | Yes | Full name of the contact. |
email | Yes | Email address used for sending requests. |
phone | No | Must be in international format (e.g., +12345678901). |
Upload the file
Select your CSV or Excel file and upload it. ClearPolicy will parse and preview the contacts before importing.
Duplicate emails are handled gracefully. If a contact with the same email address already exists in ClearPolicy, the import matches to the existing contact rather than creating a duplicate.