Before you start
Use an owner or administrator account and select the organization you want to connect. Complete organization setup, including adding a person and a published document, if authorization asks you to do so. API actions require an active trial or subscription.Connect Zapier
- Open Settings → Integrations and click Connect next to Zapier.
- Follow the Zapier setup and add a ClearPolicy connection.
- Sign in to ClearPolicy and check the organization shown before approving access.
- Return to Zapier and test the connection in your Zap.
Available triggers
New person triggers when a person is added to ClearPolicy. Use it to start work in another app.Available searches
Find Person searches by email, person ID, or name. Prefer a full email for matching. Pair it with Add Person in Zapier’s find-or-create flow when the person may not exist yet.Available actions
Example workflow
- Trigger in your roster app: a new employee or volunteer is added.
- Find Person: search ClearPolicy by their email, adding them if needed.
- Add Person to Group: use the person from the previous step and the appropriate group.
- Optional signing request: send a specific document when group automation is not handling it.
Check the group’s Automatic request emails before testing a Zap. Adding group membership can create real document requests. The email follows within a minute. You usually do not need a separate signing-request action for the same document if group automation already creates it.
Troubleshooting
- Wrong organization’s data: check the organization used to authorize the connection, then reconnect to the intended one.
- Person already exists: use Find Person before Add Person.
- Document cannot be sent: confirm it is published, active, and has Requires a signature on.
- Payment required: check the organization’s billing status.
- Group change did not send a request: review group automation and existing assignments.